Device troubleshooting for the Storm is similar to other BlackBerry devices. The resources available when troubleshooting include: Equipment Guide Features and Specifications Pricing and Codes Device Accessories Support Knowledge Base – locate answers to complex technical issues by performing a search Answer Wizards – provide probing questions for you to ask your customer, taking you step-by-step through the process to resolve an issue or set up a product. How To’s – help your customer get started with a new product or service. Troubleshooting Guide – supply instructions to resolve your customer’s issue, provided in the order they should be followed.
As we approach the final quarter of 2008 we will introduce one of the most anticipated devices in the history of Verizon Wireless. We are proud to introduce the BlackBerry Storm available exclusively from Verizon Wireless in the US. Standout features include: An innovative crystal-clear touch screen that allows you to be as accurate as ever Orientation sensor detects landscape or portrait view Enhanced global capability Quad-Band GSM provides access to select South American destinations as well as 3G speeds with UMTS in popular destinations – including Japan! More than 200 voice destinations More than 150 data destinations Preinstalled SIM card Native document editing for Microsoft® Word, PowerPoint, and Excel files.
Download Manual PDF BlackBerry Storm Trouble Shooting